Void Checks from Synced Grants

Written by Nick Miles

Last published at: December 17th, 2018

After syncing, approving, and paying a Grant, you will still have the opportunity to void the check and recut a new if needed. Here’s how the process will work:

  1. Void the check in CSuite.
  2. New payment appears in GLM for the same installment as a negative payment, along with the following message:
    • Payment voided in CommunitySuite for Tracking Number [check number]
  3. The grant will move back to the Voucher bucket in CSuite and can be repaid with a new check.
  4. Once the grant is repaid, new payment information will sync with GLM to fulfill the installment balance.