Site Custom Content Fields

Written by Nick Miles

Last published at: August 13th, 2020

The Site Custom Content page allows you to add custom text, and messages, to your Donor Portal, Donation Portal, and other areas in CommunitySuite. This tutorial will describe the available content fields, where they display within the system, and how to edit the information associated with each field.


  • advisor_login_email
    • This is the default email that is sent to a fund advisor when giving them access to the Donor Portal (shown below).
      • CommunitySuite View
      • Email View
        • Note: 
          • You can edit the plain text, but do not edit the text within { }, as these are mail merge fields.
  • donation_notify_email_body
    • Content in the donation notify email body that is automatically sent out when a donation is posted in CommunitySuite and the Donation Notify email is enabled for a fund holder.
  • donation_tax_footer
    • If you're not using tax receipt templates, text within the donation_tax_footer field will display within the footer of Auto Tax Receipts.
      • To use this content:
        • Tax Receipt Templates (in System Data -> Site Data) must be turned off.
  • donation_tax_header
    • Content displays within the body of Auto Tax Receipts.
      • To use this content:
        • Tax Receipt Templates (in System Data -> Site Data) must be turned off.
  • fundmanager_login_footer
    • This content displays below the login button on the Donor Portal login page.
  • fund_statement_email_body
    • This content displays within the body of fund statement emails.
      • To use this content, Statement Type must be set to Email in the fund advisor record.
  • grant_catalog_closed
    • Content will display within the Donor Portal and Donation Portal if a Grant Catalog is closed.
  • grant_catalog_header
    • Header text in the grant catalog.
  • grant_catalog_request_create_header
    • Unknown
  • grant_catalog_request_header
    • Unknown
  • grant_catalog_request_submitted
    • Unknown
  • grant_post_notify_email_body
    • Content in the grant notify email body that is automatically sent out when a grant is posted in CommunitySuite and the Grant Notify email is enabled for a fund holder.
  • grant_request_header
    • Content displays in the Donor Portal at the top of the Grant Request page.
  • grant_request_submit_footer
    • Content displays in the Donor Portal during the review stage of the Grant Request process.
  • grant_unpost_notify_email_body
    • Content in the email that goes out if a grant payment is deleted and the Grant Notify email is enabled for a fund holder.
  • memorial_footer
    • Text that goes on the bottom of the memorial notification letter.
  • memorial_header
    • Text that goes on the top of the memorial notification letter.
  • nonprofit_directory_header
    • Content displays in the Donation Portal at the top of the Nonprofit Directory page.
  • online_donation_email_body
    • To use this content:
      • Tax Receipts Templates (in System Data -> Site Data) must be turned off.
      • Auto Tax Receipt (in System Data -> Site Data) must be turned on.
      • You must enter an email in the Auto Tax Receipt Reply To field (in System Data -> Site Data).
  • online_donation_header
    • Content displays within Donate to a Fund tab in the Donation Portal.
  • online_donation_payment_footer
    • Content displays in the checkout stage when a donation is made from the Donation Portal.
  • online_donation_thankyou
    • Content displays after a donation is made from the Donation Portal.
  • online_ticket_header
    • Content displays at the top of the Event Tickets page within the Donation Portal.
  • online_ticket_thankyou
    • This content displays after an event ticket is purchased from the Event Tickets section of the Donation Portal.