Deposit a Payment

After applying or accepting check/cash payments, you can deposit them to the bank. Navigate to the Till. Click Deposit to Bank from the left-side menu. In the Deposit Cash/Checks from Till into Bank window: Select a Bank Account. Enter the Deposit Date This needs to be the day that the money was deposited. Check the boxes next to each Payment that y...

Create a Refund Check*

If you need to create a check to refund a someone for purchasing tickets, generally, refunding the payment, either fully or partially, will require creating a Voucher.   If the person is not already a Vendor you will need tag them as a Vendor in their Profile.   Find the Customer’s Profile page  Select Make Vendor from the left side menu Now that th...

Refunds

Overview - Refunds In CommunitySuite, there are several places where a refund may occur. When you are considering performing a refund on an item for your first time, we recommend you reach out to your CSM first to verify the best way to process this transaction. Do not go into your payment processor and manually enter refund entries. CommunitySuite ...

Reimbursements

Reimbursements A reimbursement is cash received as a repayment. To process a reimbursement in CommunitySuite, you will need to create a voucher and choose the vendor you want to reimburse.  The workflow for issuing a reimbursement is as follows: Navigate to the Vouchers page.  Click Create on the left side menu.  Choose the vendor to reimburse by na...