Contact Support
Please contact support if you have any questions or experience technical issues. To expedite the resolution of your issue or question, please include:
- Your first and last name.
- The name of your community foundation.
- The location of your community foundation (city and state/province).
- If you're experiencing a problem, please address the following:
- What is your overall objective?
- What steps (within CommunitySuite) did you take to reach your objective?
- When did you first notice the problem?
- Is the problem occurring on multiple web browsers?
- Can you replicate the problem on multiple computers?
- If you have a question, please address the following:
- What is your overall objective?
- What steps have you already taken to reach your objective (if applicable)?
Pro Tips:
- Include screen-shots related to your problem/question (if applicable).
- Use bullet points and/or lists to describe your problem/question.
- Be as detailed as possible.
Support Contact Information:
- Email: support@foundant.com
- Phone: 877-297-0043 and choose option #2.