Please contact support if you have any questions or experience technical issues. To expedite the resolution of your issue or question, please include:

• Your first and last name.
• The name of your community foundation.
• The location of your community foundation (city and state/province).

• If you're experiencing a problem, please address the following: 
  • What is your overall objective?
  • What steps (within CommunitySuite) did you take to reach your objective?
  • When did you first notice the problem?
  • Is the problem occurring on multiple web browsers?
  • Can you replicate the problem on multiple computers?

• If you have a question, please address the following:
  • What is your overall objective?
  • What steps have you already taken to reach your objective (if applicable)?

Pro Tips:

• Include screen-shots related to your problem/question (if applicable).
• Use bullet points and/or lists to describe your problem/question.
• Be as detailed as possible.

Support Contact Information:

• Email: support@foundant.com
• Phone: 877-297-0043 and choose option #2.