Site Custom Content Fields

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Written by Nick Miles

Last published at: June 6th, 2019

The Site Custom Content page allows you to add custom text, and messages, to your Donor Portal, Donation Portal, and other areas in CommunitySuite. This tutorial will describe the available content fields, where they display within the system, and how to edit the information associated with each field.


  • advisor_login_email
    • This is the default email that is sent to a fund advisor when giving them access to the Donor Portal (shown below).
      • CommunitySuite View
      • Email View
        • Note: 
          • You can edit the plain text, but do not edit the text within { }, as these are mail merge fields.
  • donation_tax_footer
    • If you're not using donation templates, text within the donation_tax_footer field will display within the footer of Auto Donation Receipts.
      • To use this content:
        • Donation Templates (in System Data -> Site Data) must be turned off.
  • donation_tax_header
    • Content displays within the body of Auto Donation Receipts.
      • To use this content:
        • Donation Templates (in System Data -> Site Data) must be turned off.
  • fundmanager_login_footer
    • This content displays below the login button on the Donor Portal login page.
  • fund_statement_email_body
    • This content displays within the body of fund statement emails.
      • To use this content, Statement Type must be set to Email in the fund advisor record.
  • grant_catalog_closed
    • Content will display within the Donor Portal and Donation Portal if a Grant Catalog is closed.
  • grant_catalog_header
    • Unknown
  • grant_catalog_request_create_header
    • Unknown
  • grant_catalog_request_header
    • Unknown
  • grant_catalog_request_submitted
    • Unknown
  • grant_request_header
    • Content displays in the Donor Portal at the top of the Grant Request page.
  • grant_request_submit_footer
    • Content displays in the Donor Portal during the review stage of the Grant Request process.
  • memorial_footer
    • Unknown
  • memorial_header
    • Unknown
  • nonprofit_directory_header
    • Content displays in the Donation Portal at the top of the Nonprofit Directory page.
  • online_donation_email_body
    • To use this content:
      • Donation Templates (in System Data -> Site Data) must be turned off.
      • Auto Donation Receipt (in System Data -> Site Data) must be turned on.
      • You must enter an email in the Auto Donation Receipt From field (in System Data -> Site Data).
  • online_donation_header
    • Content displays within Donate to a Fund tab in the Donation Portal.
  • online_donation_payment_footer
    • Content displays in the checkout stage when a donation is made from the Donation Portal.
  • online_donation_thankyou
    • Content displays after a donation is made from the Donation Portal.
  • online_ticket_header
    • Content displays at the top of the Event Tickets page within the Donation Portal.
  • online_ticket_thankyou
    • This content displays after an event ticket is purchased from the Event Tickets section of the Donation Portal.